TELUS Health MyPet 2.3.0

Connect with a veterinarian right from your phone using the TELUS Health MyPet app.

Features:

• Access licensed veterinarians on weekdays, evenings, and weekends (available in British Columbia and Ontario).
• Consult with a vet technician for guidance on nutrition, behavior, and training concerns (available throughout Canada).
• Receive prescribed medications delivered to your door by a veterinarian through the app (available in British Columbia and Ontario).
• Choose your preferred practitioner for consistent care.
• Explore expert articles on pet health and preventive care.

Get started today:

1. Download the TELUS Health MyPet app.
2. Register for a free account and set up your pet’s profile.
3. Schedule a virtual video consultation.

The TELUS Health MyPet app is compatible with Android devices running on Android 10 and newer versions. Internet connection is required; it is advisable to use Wi-Fi to avoid additional data charges outside Wi-Fi coverage.

Veterinary consultations are priced at $95, plus applicable taxes, additional charges apply if medication is prescribed. Vet technician consultations are $40, plus taxes. Consultation fees may vary during promotional periods. For current offers and full details visit telus.com/mypet.

FAQs:

Who is TELUS Health MyPet for?

• Designed to connect Canadians with licensed vets and vet technicians, ideal for individuals without a regular vet or seeking assistance outside their primary vet’s availability.

When to consult a veterinarian vs. a vet technician?

• Vets handle new symptoms, prescription needs, or treatment adjustments. Vet technicians assist with behavior, training, weight management, nutrition, life stage care, and preventive healthcare.

What can TELUS Health MyPet veterinarians treat?

• Vets provide care for preventative issues, triaging, diagnosis, treatment in dogs and cats. Common concerns include allergies, nutrition management, mild stomach problems, parasite control, life stage advice, infections, behavioral issues, chronic disease management.

Vets may recommend in-person visits for specific cases needing physical exams or further testing.

About the veterinarians:

• Highly qualified professionals registered with provincial bodies in Canada providing clinical-standard video-based care.

Hours of Operation:

• Vets and support team are available on weekdays, evenings, weekends; closed on Christmas and New Year’s day. For inquiries contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for more information.

Refer to telus.com/mypetterms for detailed terms and conditions.